We recommend placing orders at least 7–14 days in advance to ensure availability. For custom cakes, larger dessert orders, and catering services, we encourage booking 2–4 weeks in advance, especially during holidays and peak seasons.

Ready-to-order items may have shorter ordering windows, depending on availability.

All orders are subject to availability, so the earlier you reach out, the better! We want to ensure every order receives the time, care, and attention it deserves.

Yes, when our schedule allows! We understand that sometimes special occasions come together at the last minute.

Orders requested with less than 7 days' notice are considered rush orders and may be subject to an additional fee. Rush fees are quoted individually based on order size, complexity, and turnaround time.

Rush orders are not guaranteed and must be approved before payment is accepted. Approved rush orders require payment in full at the time of booking.

Payment requirements depend on the type of order.

Custom Desserts & Larger Catering Orders: A 50% non-refundable booking retainer is required to reserve your date. The remaining balance is due 7 days before your scheduled pickup, delivery, or event.

Ready-to-Order Treats & Individual Catering Trays: Full payment is required at the time of ordering.

Orders accepted within 7 days of fulfillment require payment in full.

Please note that submitting an inquiry or receiving a quote does not reserve your date. Your order is confirmed once the required payment has been received and your order details have been approved.

Absolutely! Through From Lola's Kitchen, we offer a selection of savory dishes and Southern-inspired favorites, prepared with the same love and care as our desserts.

Our menu includes catering trays perfect for family gatherings, celebrations, holidays, and special occasions.

For larger events or customized catering requests, please complete our Catering Request Form so we can discuss your needs and provide a personalized quote.

Our savory dishes are available in half-tray and full-tray sizes, making it easy to accommodate gatherings of different sizes.

Serving portions vary depending on the dish and whether it will be served as a main course or side dish.

Please refer to our From Lola's Kitchen menu for available tray options, or contact us for help determining the appropriate quantities for your event.

We offer delivery to select locations throughout Baltimore and surrounding areas, subject to availability.

Delivery fees are determined by distance, order size, and any special transportation or setup requirements.

For larger catering orders, additional setup fees may apply if requested and agreed upon in advance.

Please provide your delivery address when submitting your inquiry so we can confirm availability and provide an accurate quote.

Eats by Lola is based in Maryland, and pickup is available by appointment only.

For privacy and scheduling purposes, the exact pickup address will be provided once your order has been confirmed and your pickup arrangements have been finalized.

We kindly ask that you arrive during your scheduled pickup window to ensure a smooth experience.

Absolutely! We love seeing your inspiration photos and bringing your sweet ideas to life!

While inspiration photos help us understand your desired colors, style, and overall vision, we cannot guarantee exact replicas of another baker's work.

Instead, we'll create a beautiful, customized interpretation that captures your vision with our own special Eats by Lola touch.

We understand that every gathering is different!

While our From Lola's Kitchen menu features carefully selected dishes, we're happy to discuss reasonable adjustments, including spice levels, quantities, and menu selections.

Customization requests are subject to availability and may result in additional charges.

For larger events or special requests, please submit a Catering Request Form so we can discuss the details.

We understand that plans can change, and we'll always do our best to work with you!

Because our desserts and savory dishes are prepared specifically for each order, all sales are final, subject to applicable law.

Non-refundable booking retainers reserve your date and cover advance planning and preparation. Cancellation or rescheduling requests must be submitted as soon as possible and are subject to review and availability.

If Eats by Lola is unable to fulfill your order, we will contact you to arrange an appropriate resolution, including a refund when applicable.

For complete details, please review our Ordering Policies.

Your safety is important to us!

Our kitchen handles common allergens, including milk, eggs, wheat, soy, peanuts, tree nuts, fish, and shellfish.

While we take care when preparing our food and desserts, we cannot guarantee an allergen-free environment or eliminate the possibility of cross-contact.

Please disclose any allergies or dietary restrictions before placing your order so we can determine whether we can safely accommodate your needs.

We want every bite to taste just as delicious as intended!

Cakes & Cupcakes: Storage depends on the frosting and filling. Desserts containing perishable ingredients must be refrigerated.

Cookies & Baked Treats: Store according to the care instructions provided with your order to maintain freshness.

Savory Dishes & Catering Trays: Hot foods should be kept hot and cold foods refrigerated. Perishable foods should not remain at room temperature for more than 2 hours, or 1 hour when temperatures exceed 90°F. Refrigerate leftovers promptly and reheat thoroughly before serving.

Specific storage, handling, and reheating instructions may be provided based on your order.